Mohawk Rug Pad- Pet Friendly DR011 Grey Utility Machinemade Rug

Product Information
Shipping & Delivery
Care

Extend the life of your rug and protect your flooring beneath it with Karastan Rugs Pet Proof Reversible grey Rug Pad. While this style was designed to help keep your rug in place and offer an extra layer of supportive cushion underfoot, it also promises to stop spills and pet accidents from penetrating through your rug to your floor. With a Pet Proof Rug Pad in place, accidents cannot seep through your rug and become trapped underneath, resulting in potential damage to hardwood and carpet. Not only a must have for households with pets, this rug pad is also a smart solution for families with kids and for use in high traffic areas. Consciously crafted out of 90% recycled fibers, this sustainable style is available in variety of sizes and can be cut with scissors for a customized fit.

Ordering

You can easily place an order online, if you encounter a problem you can place it via email or phone.

When ordering by email, do not include credit card info, We will Invoice you to pay.

Orders placed go to processing immediately, Processing time is 24-48 hours.

Shipping

Most Items are shipped within 2 business days.

You will be notified via email when an order ships.

Some items may ship in 5 days, You will be notified when there's a delay in shipping.

Multiple Items may ship from different locations at different times.

A tracking info will be provided for each item.

We do not ship to PO Boxes

Pick Up

If the item is picked up from our locations, you will be notified by email when it's ready to pick up

Most items are ready to pick up in 2 business days.

Call us if you have a rush to pick up, We will try to accommodate your requests.

Order Changes

While we cant confirm order changes once it is placed, if you call us or email us, we will try our best to accommodate certain requests. We put customers first

Inspection

Carefully inspect package on arrival, Note damages/Missing items on receipt.

Inform us immediately via email or phone.

You will receive detailed instructions on how to proceed with the situation

Care instructions to keep your rugs looking pristine.

Use a rug pad to prevent slipping, wear and tear, and add extra plushness.
Vacuum regularly using a low suction vacuum or an automatic vacuum like a Roomba.
Avoid beater bars or rotating brushes, and be gentle near fringes.
Rotate your rugs to prevent color fading and ensure even wear.
Shedding is normal for wool rugs or rugs with long fibers.
Don't pull any yarn coming out of the rug, instead cut it with scissors.
Act quickly on spills by blotting them with a clean, undyed cloth.
Avoid rubbing and using chemicals. For major spills, consult a professional rug cleaner.

With these care instructions, your rugs will stay beautiful for years to come! Read our Blog for more tips on caring your rug or email us for anything specific