Chris Loves Julia x Loloi Jules JUL-10 Ocean Spice Traditional Power Loomed Rug

• Use a rug pad to prevent slipping, wear and tear, and add extra plushness.
• Vacuum regularly using a low suction vacuum or an automatic vacuum like a Roomba.
• Avoid beater bars or rotating brushes, and be gentle near fringes.
• Rotate your rugs to prevent color fading and ensure even wear.
• Shedding is normal for wool rugs or rugs with long fibers.
• Don't pull any yarn coming out of the rug, instead cut it with scissors. 
• Act quickly on spills by blotting them with a clean, undyed cloth.
• Avoid rubbing and using chemicals. For major spills, consult a professional rug cleaner. 

You can easily place an order online, if you encounter a problem you can place it via email or phone. 

When ordering by email, do not include credit card info, We will Invoice you to pay.

Orders placed go to processing immediately, Processing time is 24-48 hours.

Most Items are shipped within 2 business days. 

You will be notified via email when an order ships. 

Some items may ship in 5 days, You will be notified when there's a delay in shipping. 

Multiple Items may ship from different locations at different times. 

A tracking info will be provided for each item. 

We do not ship to PO Boxes

If the item is picked up from our locations, you will be notified by email when it's ready to pick up

Most items are ready to pick up in 2 business days.

Call us if you have a rush to pick up, We will try to accommodate your requests.

 

While we cant confirm order changes once it is placed, if you call us or email us, we will try our best to accommodate certain requests. We put customers first

Carefully inspect package on arrival, Note damages/Missing items on receipt. 

Inform us immediately via email or phone. 

You will receive detailed instructions on how to proceed with the situation

Frequently Asked Questions (FAQ) - Atlanta Designer Rugs

Find answers to most common questions, If you dont see your quetion listed here, feel free to drop us an email or use the chat button

1. What types of rugs do you offer?
At Atlanta Designer Rugs, we offer a wide range of rugs, including Modern, Transitional, Vintage, and Designer rugs. Our selection includes hand-knotted, hand-tufted, handloom, powerloom, and flatweave rugs, catering to various preferences and styles.

2. Where are you located?
Our store and warehouse are based in Atlanta, Georgia. You can find us at 6518 Dawson Blvd, Norcross, GA where you can explore our extensive collection in person.

3. Do you ship nationwide?
Yes, we offer nationwide shipping. No matter where you are in the country, you can shop our rugs online and have them delivered right to your doorstep.

4. What brands do you carry?
We take pride in partnering with some of the most trusted brands in the industry. Our collection includes rugs from Karastan, Oriental Weavers, Feizy Rugs, Galiche Art Rugs, Loloi, Kas and more.

5. Do you have rugs for small spaces?
Absolutely! Our inventory includes a variety of sizes, from 5x8 rugs perfect for small apartments to runners ideal for hallways and kitchens. We have a rug for every space in your home.

6. What materials do you use for your rugs?
We offer rugs made from various materials to suit different preferences. You can find rugs crafted from jute, wool, synthetic fibers, silk, and luxurious wool-and-silk blends in our collection.

7. How can I choose the right rug for my home?
Our knowledgeable staff is always available to help you choose the perfect rug for your home. You can visit our store in Atlanta for in-person assistance or reach out to us via email or phone for personalized guidance.

8. Do you offer free shipping?
Yes, we provide free shipping on all orders, ensuring that you receive your chosen rug without any additional shipping costs.

9. What is your return policy?
We offer a 15-day return policy for your peace of mind. If you are not satisfied with your purchase, you can return the rug within 15 days of delivery.

10. Do you offer rug pads?
Yes, we offer high-quality rug pads made in the USA. Rug pads are essential for extending the life of your rug, preventing slipping, and adding comfort to your space.

11. Can I read customer reviews before making a purchase?
Certainly! We are proud of the positive feedback from our happy customers. You can read genuine reviews on our website or visit our store to learn about their experiences.You can also read our reviews on Google (TM) 

12. How do I contact Atlanta Designer Rugs for more information?
You can reach us by phone at 404.826.2020or email at atlantadesignerrugs@gmail.com. Our friendly team is ready to assist you with any inquiries you may have.

13. Do you offer white glove delivery service?
Yes, for those who prefer a little extra help, we provide premium white glove delivery service, which includes in-home placement and professional rug care.

14. Can I find traditional-style rugs in your collection?
Absolutely! We have a diverse selection of traditional-style rugs with intricate designs and classic color schemes to complement traditional decor.

15. How many rugs are available on your website?
We have over 50,000 SKUs on our website, ensuring that there's something for everyone's taste and style. You can use our search parameters to easily find the perfect rug.

Have more questions? Feel free to contact us or visit our store, and we'll be delighted to assist you in finding the ideal rug to elevate your living spaces.

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