Shipping and Delivery
Ordering
You can easily place an order online, if you encounter a problem you can place it via email or phone.
When ordering by email, do not include credit card info, We will Invoice you to pay.
Orders placed go to processing immediately, Processing time is 24-48 hours.
Shipping
Most Items are shipped within 2 business days.
You will be notified via email when an order ships.
Some items may ship in 5 days, You will be notified when there's a delay in shipping.
Multiple Items may ship from different locations at different times.
A tracking info will be provided for each item.
We do not ship to PO Boxes
Pick Up
If the item is picked up from our locations, you will be notified by email when it's ready to pick up
Most items are ready to pick up in 2 business days.
Call us if you have a rush to pick up, We will try to accommodate your requests.
Order Changes
While we cant confirm order changes once it is placed, if you call us or email us, we will try our best to accommodate certain requests. We put customers first
Inspection
Carefully inspect package on arrival, Note damages/Missing items on receipt.
Inform us immediately via email or phone.
You will receive detailed instructions on how to proceed with the situation
OUR TRADE PROGRAM
Atlanta Designer Rugs Trade Program gives you premier access, service, and pricing. We strive to make your business more profitable. Trade Partners make up to 40% of the Sales. We have several programs for participants – To get more information on our Trade Program – drop us a line at atlantadesignerrugs@gmail.com or call us at 404.826.000
You can also leave us your details here and we can call you back.
As a TRADE PARTNER, Atlanta Designer Rugs becomes:
- Your 10,000 square foot showroom
- Thousands of In Stock Rugs to access.
- Private Catalog of variety of rugs from other manufacturers.
- Create your own custom pattern and market your own rug ™
- A detailed and dedicated website showcasing our products under your Brand Name